Frequently Asked Questions
Everything you need to know about enhancing your living space with Wigme.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-7 business days within the continental US. For larger furniture items or custom home decor, please allow up to 14 business days for specialized handling and delivery.
Do you offer a warranty on your home products?
Yes, all Wigme furniture and high-end decor items come with a standard 1-year limited warranty against manufacturing defects to ensure your home remains beautiful and functional.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that for hygiene reasons, textiles like bedding and towels must be unopened and unused to qualify for a refund.
How can I track my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's portal so you can monitor your home upgrades every step of the way.
Are the materials used in your products eco-friendly?
At Wigme, we prioritize sustainability. Many of our collections feature FSC-certified wood, recycled metals, and organic textiles. Check individual product descriptions for specific environmental certifications.
Do you provide assembly services for furniture?
Most of our furniture is designed for easy 'White Glove' setup. While we provide detailed instructions for DIY assembly, we also partner with local service providers to offer professional assembly at checkout for an additional fee.